• Seen it Cheaper? Price Beat Guarantee for 2026
  • Express Delivery 7 Days
  • Fast shipping Australia Wide
  • Trusted by Thousands of Australians
  • Best Price Guarantee
  • Open 7 Days
  • Trusted by Thousands
    of Australians
  • Best Price
    Guarantee
  • Open 7 Days
  • Fast Delivery

    • Shipping and Dispatch Policy

    At 24 Hour Meds Australia, we take pride in delivering genuine, affordable medicines safely and reliably to customers across Australia. To ensure a smooth experience, we encourage customers to check their local import regulations before placing an order, especially when receiving medications from an international pharmacy.

    Shipping Charges

    Shipping fees are calculated based on your destination, product type, order size, and overall parcel weight. All costs are displayed clearly at checkout so you always know what to expect.

    Estimated Delivery Timeframes

    United States: Approximately 10–15 days

    Rest of the world: Approximately 15-24 days, depending on your country and courier availability

    We work closely with trusted logistics partners like Australia Post to deliver orders as quickly as possible. However, actual transit times can vary due to customs clearance, local postal processing, public holidays, weather events, or other unforeseen circumstances outside our control. While we monitor every shipment, 24 Hour Meds cannot be held responsible for delays caused by third-party agencies or national customs authorities.

    Order Processing & Dispatch

    Every order is reviewed and verified before being released for packing. Once approved, your parcel is securely prepared and dispatched within 48 hours of invoice confirmation.

    You will receive your invoice within 12 hours of payment, followed by your tracking number within 48 hours after dispatch (in most cases sooner).

    Tracking Your Order

    Once your package is shipped, you will receive a tracking number by email. Tracking updates may take up to 48 hours to appear on the courier’s system.

    If you experience any issues viewing your tracking information, simply contact our support team — we are always happy to assist.

    Support Email: orders@24hour-meds.com
    Australia WhatsApp/Text: +61 8 6866 0556

    Customs, Duties & Import Regulations

    Most parcels clear customs without delay, but every country has its own rules. On rare occasions, your shipment may be held for inspection or subject to local duties or restrictions.

    Please note that 24 Hour Meds cannot be responsible for customs delays, clearance issues, confiscation, or additional charges applied by local authorities. We are also unable to offer refunds or reshipments in cases where customs intervention prevents delivery.

    Lost or Damaged Shipments

    If your order arrives damaged, incomplete, or if you believe it is lost in transit, contact us immediately. Our team will investigate the issue promptly and arrange a suitable solution, which may include reshipment depending on the circumstances.

    Discreet & Secure Packaging

    Your privacy matters. Every order is shipped in plain, discreet packaging with no references to medication, pharmacy products, or our business name on the exterior. Only you will know what’s inside.